How the Steam Deck RMA Process Works

How the Steam Deck RMA Process Works
About a week-and-a-half ago, Valve opened up Steam Deck repair centers. My close acquaintence, Matthew Anderson (ChimeraOS contributor, based in the US), made good use out of them when the fan in his Deck was making loud grinding sounds. I’m documenting this in case you’re curious how long it takes to get your Deck back or what exactly happens after it’s been sent out, should you decide to send it for repair.
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Broken Shoulder Buttons on Deck? Fix them with an Xbox One Controller!

Broken Shoulder Buttons on Deck? Fix them with an Xbox One Controller!
I love TronicsFix’s videos. Seeing him tear down various electronics and observing how he fixes most of them almost feels…therapeutic. And now that I watched his Steam Deck video, I now know what to do if either the touchscreen or the shoulder buttons go bonkers. In the video he buys a broken Steam Deck for $529. He doesn’t mention what SKU it was, but I assume it was the 256 GB model.
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